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Total Customer Experience 2015 is a two-day, two-track, learning, networking summit focused on strategy, culture, insights, experience, acquisition, retention, loyalty and experience design.

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Creating optimal experiences promotes loyalty and builds brand value.  The challenge for today’s marketers, developers and product managers is providing the right experiences through the right channels at the right time.  Solving these challenges begins with the customer – the user – and what we understand about their wants and needs.

At Total Customer Experience 2015, attendees are given an unrivaled opportunity to learn from keynotes, case studies, strategy, best-practice and interactive sessions, presented by some of the most innovative practitioners, thought leaders and methodologists working in user experience today.  This integrated program provides the most comprehensive CX & experience design curriculum on the market today.

Speakers Include


Hilton Philadelphia at Penn’s Landing
201 S. Columbus Blvd
Philadelphia, PA 19106


Booking Information:

Reservations:             215-521-6500
Mention the Gateway Management room block to the customer service agent for the exclusive $199/night reduced rate. 

Online Hotel Reservations: