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Total Experience Design

Ken Kring, Director of Product Development @ Sears Holdings Company


Mobile Customer Experience

Amit Pande, Director of Product Marketing, Business Mobility @ Hewlett-Packard


Crafting & Designing the Customer Ecosystem Workshop, Part 1

Crafting & Designing the Customer Ecosystem Workshop, Part 2

T Lynn Stott, PhD, Principal Consultant & Strategist @ VividThink!


Customer Analytics & Insights Workshop, Part 1

Customer Analytics & Insights Workshop, Part 2

Linda Sharp, CEO @ Religence


Building the Experience Strategic Plan

Roy Barnes, Founder @ BlueSpace, Author, “Customer Experience for Dummies”