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Total Customer Experience 2016 - Chicago

TOTAL CUSTOMER EXPERIENCE 2016 IS A TWO-DAY, TWO-TRACK, LEARNING, NETWORKING SUMMIT FOCUSED ON STRATEGY, CULTURE, INSIGHTS, EXPERIENCE, ACQUISITION, RETENTION, LOYALTY AND EXPERIENCE DESIGN.

Creating optimal experiences promotes loyalty and builds brand value.  The challenge for today’s marketers, developers and product managers is providing the right experiences through the right channels at the right time.  Solving these challenges begins with the customer – the user – and what we understand about their wants and needs.
 

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Network with colleagues and thought leaders from a breadth of industries and functional disciplines, who know the business value of customer experience
— Director of Product Development @ Sears

VENUE

Hyatt Magnificent Mile
633 N. Saint Claire Street
Chicago, IL 60611

 

These topics could have been discussed in a dry and boring way, yet that wasn’t the case at all. Loved the passion and knowledge of the presenters.
— Jorge Angulo – Whole Foods Markets

Represented Companies